A week ago, I became aware of an event I could bring my dog to. What attracted me was that there was going to be a walkaround vet.
I wanted a free check-up for my dog.
The event was simple. A few booths, an obstacle course for activities, some giveaways, a dog photo booth, and of course – the walkaround vet.
I’m talking about an event by Royal Canin.
3 days later, I found myself buying a bag of kibbles for my dog. Royal Canin’s marketing funnel worked on me.
Here’s how a marketing funnel work:
- First, design a way to create awareness.
- Second, allow your prospects to sample a piece of your business.
- Third, help them make a decision by creating an offer.
- Fourth, continue delighting them – so they continue buying.
I figured I’d spend RM160 a month on kibbles. That’s a customer lifetime value (CLTV) of RM1,920 in a year.
Supposedly 500 dog owners visited the event and 20% converted. That’s a revenue of RM192,000 for Royal Canin.
Alas, most businesses choose shortcuts. They skip the marketing funnel.